DE

Q: The loan period for my books expires during the period of closure. What should I do?

A: You have three options:

1. You can return the book using the self-return machines in the bistro courtyard of the FHZ building (Corrensstr. 25, 48149 Münster).
The book boxes provided by the departmental libraries at the Hüfferstiftung, on Leonardo Campus and in Steinfurt will remain closed.

2. You can use the online renewal service. As a general rule, all borrowed items may be renewed twice. Items will be renewed for a period of four weeks from the day you renewed them.
For this reason: only renew them once initially! You will then be able to renew them again for an extra four weeks. There is no point immediately renewing items twice, because you will then not get the benefit of the second set of four weeks.

3. If you cannot renew your items again or are unable to get to the self-return machine at the FHZ, please use the following form:

Q: I would like to have a discharge confirmation of the library for exmatriculation during the period of closure. Is it possible?

A: Yes, we can issue a discharge confirmation for exmatriculation by email, provided that you have returned all items and paid any outstanding fees. If you still have borrowed items in your possession, please return them first using the self-return machine at the FHZ building (Corrensstr. 25, 48149 Münster).

Q: How can I pay my fees during the period of closure?

A: Payment details for transfers may still be requested. Since the library and the Finance Department are operating with a skeleton staff, there may be delays in processing your query. We therefore ask you to be patient if you do not receive an answer immediately or if the fees are not cleared from your account at once. The library will be accommodating when it comes to fees incurred during the period of closure.

Q: I am not a member of FH Münster and have never borrowed any items from there before. Can I have a new library card issued so that I can borrow books?

A: No. No new library cards can be issued at present.

Q: Can I borrow items even though the library is closed?

A: Since 23.04.2020 there is an emergency borrowing service in all Departmental Libraries (Monday - Friday 10:30 - 12:00). The media must be ordered in advance via FINDEX. You will then be informed by e-mail when and how long the ordered media will be available for you.

.

The emergency borrowing service for the Departmental Library FHZ can be reached via the terrace of the cafeteria "Denkpause". The door next to the return machine is open during the times mentioned above. All other Departmental Libraries can be reached via the normal entrance.

Borrowing is only possible via the Self-check-machine.
To be able to use the self-check-machine, you must know your FH-ID and your corresponding password! It is not possible to borrow from the library staff. The self-check-machine is operated via a touch screen and is cleaned regularly. If you still do not want to touch the touch screen, please bring disposable gloves yourself.

It is not possible to return books via the self-check-machine, and there are no workstations available in the library.

The emergency lending service can only be maintained because some library staff have agreed to volunteer their services.
So please be fair to protect yourself and our colleagues and help us to ensure that everything runs smoothly: Please follow the university's recommendations for hygiene. Please refrain from requests that do not relate to the borrowing of the books you have ordered.
If you have ordered books, please also pick them up.

Q: Is it possible to borrow electrical devices (VR equipment)?

A: Yes, it's possible. However, borrowing is generally only possible for members of Münster University of Applied Sciences and Münster Academy of Art. The equipment must be ordered in advance using the order form on one of the websites listed below and will be loaned to your library account after the order has been processed. You will receive a loan receipt by e-mail and then have the possibility to pick up the equipment during the emergency loan periods in the Departmental Library of your choice (Mon - Fri 10:30 - 12:00) up to 4 days after the loan date. Afterwards the equipment will be returned. The devices can only be borrowed if the loan receipt can be shown as a printout or on the smartphone.
The end of the loan period is the date on the loan receipt.

The emergency lending desk for the Departmental Library FHZ can be reached via the terrace of the "Denkpause" cafeteria. The door next to the return machine is open during the times mentioned above. All other Departmental Libraries can be reached via the normal entrance.

The emergency loan can only be maintained because some library staff have agreed to volunteer their services.
So please be fair to protect yourself and our colleagues and help us to ensure that everything runs smoothly: Refrain from requests that do not relate to the loan of the equipment you have ordered. Translated with www.DeepL.com/Translator (free version)

Q: How can I return electronic equipment (VR glasses, dictation machines, boards, etc.) (Status: 28.04.2020)

A: During emergency lending hours (Mon - Fri 10:30 - 12:00), you can deposit these items on a marked book cart in the Departmental Library from which they were borrowed.
The return booking will then be made after 72 hours. The date of return is based on the day you return the device. If you return the device within the loan period, no fees are charged.

Q: How can I return keys? (Status: 08.05.2020)

A: Keys can be deposited on a marked book trolley during emergency lending hours (Mon - Fri 10:30 - 12:00) in the Departmental Library from which they were borrowed.
The return booking will then be made after 72 hours. The return date for the back posting is the day on which you returned the key. If you return the key within the loan period, there are no fees.

Q: Is it possible to obtain copies from journals?

An order service is available for emergencies. We scan individual articles from journals or loose-leaf collections and send you the files as e-mail attachments. Scans from books available in the library are not possible. In this case please use the order function in FINDEX. For further information, please refer to the section "Can I still borrow books despite being closed?"

.

The delivery of the ordered articles will be sent to your "@fh-muenster.de" e-mail address. We recommend that you do not forward to external mail addresses, as these mail accounts are often unable to receive large file attachments. Please order via this form:

Q: Can I place interlibrary loans again? (18.05.2020)

A: Ordering journal articles is possible.
The articles ordered via interlibrary loan are currently delivered in electronic form (PDF). This service is initially limited until 31.5.2020.
After positive processing of the order you will receive a download link to the ordered article in your notification e-mail.
Please note:
Not all libraries participate in interlibrary loan again. It is therefore possible that there may be delays in delivery or that individual items may not be available.


Interlibrary loan of books will be possible again from 18.5.2020. For organisational reasons, we will post the medium directly to your user account when we receive it. You will receive a loan receipt to your FH e-mail address. Please pick up the item during the emergency loan periods of the Departmental Library of your choice (Mon - Fri 10:30 - 12 a.m.). The interlibrary loan item can only be borrowed if you can bring a printout of the loan receipt with you or show it on your smartphone.

Q: Can I return interlibrary loans media? (07.05.2020)

A: Interlibrary loan media can be deposited on a marked book trolley during the emergency lending hours of the Departmental Libraries (Mon - Fri 10:30 - 12 am). Please make sure that you hand in your items on time. For organizational reasons, a return posting will be made at a later date. This will not result in any late fees.

Q: I reserved a book but did not manage to collect it before the closure of the library. What will happen to it now?

A: The books will be reshelved because items that are not collected will automatically be made available again for other users.

Q: Can I still suggest a book even if the library is closed?

A: Yes, it is still possible to make requests for orders, which will be processed. Once the university is fully operational again by the expected date, we will send you an email stating that the media you have ordered are ready for collection.

Q: How can I access electronic books from home?

A: Use FINDEX to search for the electronic book you need. You will find a link to the full-text version in the e-book details. After clicking on this link, you will be requested to identify yourself using your FH ID. Once you have logged on successfully using your FH ID, you will be redirected to the e-book provider. This option is only available for members of FH Münster. All other users have no possibility to access e-books at present. Students from the Academy of Fine Arts can select the Prometheus, Grove-Art Online and Allgemeine Künstlerlexikon databases from outside the library. If you're having any problems using e-books, please send an email to: findexfh-muensterde

Q: Who can help me with questions about ILIAS or Panopto?

A: If you have any questions about ILIAS or Panopto, please contact elearningfh-muensterde. Alternatively, check out the following pages:

Your question wasn't there?

YOUR QUESTION wasn't there? Please have a look at our "Library from A-Z" directory. See also our list of contact persons by faculty.
Um unsere Webseite für Sie optimal zu gestalten und fortlaufend verbessern zu können, verwenden wir Cookies. Weitere Informationen und die Möglichkeit zum Widerruf finden Sie in unserer Datenschutzerklärung.
Seite drucken