First help with questions about applying for a degree programme, starting a degree programme and studying
If you have any questions, just have a look at our A-Z information.
If you don't find an answer there, give us a call. We will be happy to help you.
How can I apply? What are the requirements? How can I enrol? ... We'll help you in all organisational matters. Providing support throughout your time at university.
Münster's Service Office for Students
The Service Office for Students is located at the Johann-Krane-Weg 25 in 48149 Muenster. If you enter the building via the main entrance, you'll find us on the second floor, rooms 201 - 208.
Please refer to the list below to find out who to contact and when they are available for consultation.
Steinfurt's Service Office for Students
Steinfurt's Service Office for Students is located in Building A, next to the entrance to the canteen. A staff member from the Service Office for Students is available to see you there on Tuesdays and Thursdays. During office hours, you can manage virtually all organisational matters there, meaning that you do not need to travel to Münster's Service Office for Students.
| Who to contact |
Office hours (in person and by phone) |
|
Claudia Antons-Wendland Phone +49 2551 9 62039 |
Tuesday and Thursday 08:00-12:30 Tuesday and Thursday 13:30-15:00 |
Office hours and contact persons in Münster
Info Centre at the Hüfferstiftung
The Info Centre of the Service Office for Students provides all kinds of services, such as initial information, information about degree programmes and assistance with forms. You can also register a change of address there
| Who to contact | Office hours |
|
Claudia Antons-Wendland Johann-Krane-Weg 25, Room 201 Phone +49 251 83 64700 |
Monday to Friday 09:00-12:00 Monday to Wednesday 14:00-15:00 Thursday 14:00-18:00 |
Processing
Our advisors at the Service Office for Students will be pleased to help if you have any questions that the Info Centre staff are unable to answer.
Rooms 203 and 207
Ms. Patricia Reiland-Kern and Ms. Marina Khiar can answer your questions on the following subjects:
- Admissions requirements
- Applications to degree programmes with open admission
- Enrolment
- Re-registration/leave of absence
- Exmatriculation
- Change of HEI or degree programme in subjects without restrictions on admissions
- Duplicate student identity cards and semester tickets
- Cross-registered students and guest auditors
- EBP and CALA degree programmes
- Tuition fees/student loans
Office hours
| Days | Time |
|---|---|
| Monday to Friday | 10.00 am - 12.00 noon |
| Monday to Thursday | 2.00 pm- 3.00 pm |
Phone consultation times
| Ms. Reiland-Kern | +49 251 83-64702 |
| Ms. Khiar | +49 251 83-64703 |
| Monday to Friday | 9.00 am - 10.00 am |
| Monday to Thursday | 2.00 pm - 3.00 pm |
Room 204
Ms. Bärbel Schnellen
is pleased to help you with:
- Selection and admission of German applicants and international applicants on a par with German applicants for the 1st subject-related semester in subjects with a local selection procedure
- Admissions for applicants with vocational qualifications (access to higher education without Abitur (A'levels) or Fachhochschulreife ("Meister-Paragraphen")
Office hours
| Day | Time |
|---|---|
| Monday to Friday | 10.00 am - 12.00 noon |
Phone consultation hours
Tel.: +49 (0)251 / 83-64708
| Day | Time |
|---|---|
| Monday to Friday | 9.00 am - 10.00 am |
Room 206
Ms. Elke Willms
helps you with:
- Selection and admission of students changing HEI or degree programme for higher subject-related semesters in subjects with restrictions on admissions
- Tuition fees
- Admissions test for applicants with vocational qualifications (access to higher education without Abitur (A'levels) or Fachhochschulreife (entrance qualification for studies at universities of applied sciences))
- Student loans with NRW.BANK
Office hours
| Day | Time |
|---|---|
| Monday to Friday | 10.00 am - 11.30 am |
Phone consultation hours
Tel. +49 (0)251 / 83-64709
| Day | Time |
|---|---|
| Monday to Friday | 9.00 am - 10.00 am |
Room 202
Ms. Beatrix Langer is there to answer all your questions on:
- Evaluation of international qualifications
- Advisory services, applications, admission and enrolment of international applicants for language courses and degree programmes
- Tuition fees
Office hours
| Day | Time |
|---|---|
| Monday to Thursday | 10.00 am - 12.00 noon |
| Tuesday and Thursday | 2.00 pm - 3.00 pm |
| Friday | closed |
Phone consultation hours
Tel. +49 (0)251 / 83-64706
not restricted
Room 208
Hans-Ulrich Heuser is head of the team